FAQs – CosyCutie

Frequently Asked Questions

What sizes do you offer, and do you have options for bigger kids?

How can I choose the right size for my baby — do you provide a clear size guide?

Can I personalize the sweater with a long or double name?

Can I see a preview of the embroidery design before placing my order?

What yarn colors and fonts are available, and will they look the same as in the photos?

Is the material soft, safe, and suitable for newborns or babies with sensitive skin?

How do you make sure the embroidery is spelled correctly and placed neatly?

How long does shipping usually take, and can I count on it to arrive in time for a special occasion?

Do you ship internationally?

What happens if my order is delayed or doesn’t arrive on time?

What if the sweater I receive doesn’t fit or doesn’t match the color/design I expected?

Do you accept returns or exchanges on personalized items?

What should I do if my order arrives damaged or with embroidery mistakes?

Is it safe to put my baby’s name on clothing?

Why are CosyCutie sweaters priced higher than mass-produced baby clothes?

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